It’s no secret that the healthcare staffing field is growing. According to the SIA US Staffing Industry Forecast, the healthcare staffing market in the US is projected to grow 6% in 2018 alone. This growth is great, but healthcare staffing has unique roadblocks that no other industry understands—there are many moving parts that create a very complex workflow.
What is the solution? Healthcare staffing needs supporting technology, but many firms aren’t utilizing it in a smart way. Only 9% of candidates think that staffing industry tech use is ahead of the times, and 92% believe it is important. By using dated methods to solve your staffing problems, you are holding your firm back and making the entire process more strenuous on your talent.
Healthcare staffing challenges present situations that need specific solutions. The need to fill gaps and engage top talent will only grown in the coming years, and according to research by AAMC, by 2025 we may be 90,000 physicians short of meeting the industry’s needs. There is no time to be careless about your process anymore. As you begin integrating the right tools to meet hiring requirements, here are three specific situations to avoid when setting up your firm’s technology stack.
Managing credential expirations in Excel
Gone are the days of using static digital spreadsheets that need constant updating and babysitting. In today’s fast-paced healthcare industry, you need a system that can keep up to speed with your process as you grow as a firm. Put your Excel sheet aside and integrate a digital, dynamic system into your process.
By using a document repository, your firm can manage all your talent’s credentials in one place and set up auto-notifications to alert you when they will be expiring. This will keep your firm not only up-to-date, but digitally advanced and make it easier throughout the chain of command to check in on expirations. Manual tasks and room for error are reduced when you embrace automation. This scalable solution is key if your firm is looking to grow larger within the healthcare staffing industry.
Using desktop interfaces
After working a full shift and with few breaks, the last thing nurses and doctors want to do is check a desktop computer to access your firm’s employee portals. According to a report from Counterpoint Research, almost half of smartphone users spend more than 5 hours a day on their smartphones, and these users are no exception. Make life easy for them by moving away from the desktop and towards a mobile-friendly environment.
To make life simple for your talent, transform your portals and required documents into a mobile interface that they can access on the go. The time that healthcare workers can spend on their phone is limited, and by meeting them where they are, you’ll avoid time-consuming turnarounds and incomplete forms that slow down your process.
Multiple portal conundrum
No matter what industry you’re in, you can probably relate to interfacing with multiple access points that tie into one central system that makes finding information confusing. With hiring portals specific to background checks, skills checklists, drug screenings, onboarding, payroll and more, time spent managing usernames and passwords adds up, and your talent won’t be able to keep track of where the important stuff is. When managing onboarding for healthcare staffing—especially when designing for mobile—less is actually more.
You want to make your onboarding as painless as possible for your talent by cutting down on the number of portals they must use and eliminating redundant login information. Aggregate and invest in platform solutions that can consolidate some of these qualification and screening workflows. Your firm will work smarter and your talent will thank you for cutting down on questioning and guessing when using your software.
By eliminating these three common practices in healthcare staffing, your firm can rise above competition while managing the complex workflow. Want to discover more best practices for your healthcare staffing operation, including candidate journey and credentialing tips?
Save your seat for our upcoming webinar, “Building a Fierce Healthcare Staffing Operation,” here.