It’s no secret that the healthcare staffing field is growing. According to the SIA US Staffing Industry Forecast, the healthcare staffing market in the US is projected to grow 5% in 2019. This growth is great, but healthcare staffing has unique roadblocks that no other industry understands—there are many more moving parts that create a very complex workflow.
What is the solution? Healthcare staffing firms need supporting technology, but many aren’t utilizing these technologies in a useful way. 9% of healthcare candidates think that staffing industry tech is ahead of the times, and 92% believe it is crucial. By using dated methods to solve your staffing problems, you are holding your firm back and making the entire process more strenuous on your talent.
The need to fill gaps and engage top talent will grow tremendously in the coming years, and according to research by AAMC, by 2025 we may be 90,000 physicians short of meeting the industry’s needs. There is no time left to be careless about your process. As you begin integrating the right tools to meet hiring requirements, here are three specific situations to avoid when setting up your firm’s technology stack.
Managing Credential Expirations in Excel
Gone are the days of using static digital spreadsheets that need constant updating and babysitting. In today’s fast-paced healthcare industry, you need a system that can scale and grow with you. Put your Excel sheet aside and integrate a digital, dynamic system into your process.
By using a document repository or platform like EmployStream for Healthcare, your firm can manage all candidate engagement, credentials, clinical skills assessments, and so much more within one platform. This will keep your firm not only current but digitally advanced, creating a more streamlined process to manage expiring credentials and candidate relationships. Manual tasks and errors are reduced when you embrace automation. This scalable solution is vital if your firm is looking to grow within the healthcare staffing industry.
Using Desktop Interfaces
After working a full shift and with few breaks, the last thing nurses and doctors want to do is check a desktop computer to access your firm’s employee portal. According to a report from Counterpoint Research, almost half of smartphone users spend more than 5 hours a day on their smartphones, and these users are no exception. Make life easy for them by moving away from desktop applications and towards a more mobile-friendly environment.
Transform your portals and required documents into a mobile interface that can be accessed on the go. The time that healthcare workers can spend on their phone is limited, and by meeting them where they are, you’ll avoid time-consuming turnarounds and incomplete forms that slow down your process.
Multiple Portal Conundrum
No matter what industry you’re in, you can probably relate to interfacing with multiple access points that tie into one central system that makes finding information confusing. With hiring portals specific to background checks, skills checklists, drug screenings, onboarding, payroll and more, time spent managing usernames and passwords adds up, and your talent won’t be able to keep track of where the important stuff is. When managing onboarding for healthcare staffing—especially when designing for mobile—less is more.
You want to make onboarding as painless as possible for your talent by cutting down on the number of portals they must use and eliminating redundant login information. Aggregate and invest in platform solutions that can consolidate some of these qualification and screening workflows. Your firm will work smarter and your talent will thank you!
By eliminating these three common practices in healthcare staffing, your firm can rise above competition while managing complex workflows. Want to discover more best practices for your healthcare staffing operation, including candidate journey and credentialing tips?