In the staffing industry, only 9% of candidates think that staffing industry tech is cutting edge, and healthcare staffing firms are no exception. In fact, 96 percent claim that they want to switch to new healthcare staffing technologies rather than stick with their current processes.
It seems like these firms have the right idea, especially considering the huge shortage of physicians forecasted by the American Association of Medical Colleges. They report that by 2032, the U.S. will have 122,000 fewer doctors than it needs—meaning healthcare staffing companies are going to be very busy very soon.
If you’re going to address this gap and deliver top talent where it’s needed the most, your technology stack is going to have to be on point. Unfortunately, if you’re not careful, your healthcare staffing technologies can cause more problems than they solve. More than just making your job difficult, a poorly configured tech stack can seriously screw with your candidate’s experience. That’s why we’ve pinpointed three scenarios to avoid when configuring your healthcare staffing technologies.
Managing Credential Expirations in Excel
Gone are the days of using static digital spreadsheets that need constant updating and babysitting. In today’s fast-paced healthcare industry, you need a system that can scale and grow with you. Put your Excel sheet aside and integrate dynamic healthcare staffing technology into your process.
By using a document repository or platform like EmployStream for Healthcare, your firm can manage every aspect of the candidate engagement experience, credentials, clinical skills assessments, and so much more within one platform. This will make your firm digitally advanced, creating a more streamlined process to manage expiring credentials and candidate relationships. This scalable solution is vital if your firm is looking to grow within the healthcare staffing industry.
Using Desktop Interfaces
After working a full shift with few breaks, the last thing nurses and doctors want to do is check a desktop computer to access your firm’s employee portal.
On average, people spend more than 3 hours per day on their smartphones, with the top 20 percent of users spending nearly 5 hours. Medical professionals are often on the move during their workday, too, making mobile access particularly important to them.
Make life easy for them by transforming your portals and required documents into a mobile interface that can be accessed on the go. The time that healthcare workers can spend on their phones is limited, and by meeting them where they are, you’ll avoid time-consuming turnarounds and incomplete forms that slow down your process.
Multiple Portal Conundrum
No matter what industry you’re in, you’ve probably had the confusing experience of needing to interface with multiple access points to find information you need. Throughout the hiring process, candidates and staffing professionals have to access different portals specific to:
- Background checks
- Skills checklists
- Drug screenings
Obviously, the time spent navigating these portals and managing usernames and passwords adds up. With all of these disparate systems, your talent won’t be able to keep track of where the important stuff is. When managing onboarding for healthcare staffing—especially when designing for mobile—less is more.
You want to make onboarding as painless as possible for your talent by cutting down on the number of portals they need to access and eliminating redundant login information. Aggregate and invest in healthcare staffing technologies that can consolidate some of these qualification and screening workflows. Your firm will work smarter, and your talent will thank you!
Healthcare staffing can be complex, but your tech stack shouldn’t hold you back. Following these three tips when configuring your healthcare staffing technologies will ensure that you can manage the complex workflows of the staffing world and focus on your candidates.
Want to discover more best practices for your healthcare staffing operation, including candidate journey and credentialing tips?